8Quad Privacy Policy

Effective Date: 24 Sept 2024

8Shop is a business-to-business (B2B) ecommerce platform that connects buyers and sellers on the Open Network for Digital Commerce (ONDC). This Privacy Policy outlines how we collect, use, and share your personal information when you use the 8Shop app.

1. Information We Collect

We collect the following personal information:

• User Details: Name, phone number, account type (Retailer, Distributor, or Manufacturer), location, and address.
• Business Details: Know Your Customer (KYC) information, business location, and product catalog information (for sellers).
• In-App Activity: Data on your interactions and activities within the app.
• Order Details:
  • Product details (name, quantity, and specifications).
  • Order timelines (order date, shipping date, and expected delivery date).
  • Payment information, billing address, and shipping address.
• Uploaded Images: Any images you choose to upload to the platform.
• Device Information: Device ID and related technical data.

2. How We Use Your Information

Your personal information is used for the following purposes:

• To communicate with you.
• To personalize and improve your experience on the platform.
• To facilitate order fulfillment and transaction processing.
• To provide you with information or advertising related to our products and services, in line with your preferences.
• To enhance and improve our products and services.

3. Sharing Your Information

We may share your information under the following circumstances:

• Service Providers: Your device ID is shared with Exponent (a React Native development tool) to enable push notification services.
• Legal Compliance: We may disclose your information to comply with legal obligations, such as responding to subpoenas, court orders, or other lawful requests.

4. Behavioural Advertising

We use your personal information to deliver targeted advertisements or marketing communications that may be of interest to you. You may opt out of targeted advertising from external services, such as:

• Facebook
• Google

For more information on how targeted advertising works, you can visit the Network Advertising Initiative’s opt-out page.

5. Data Retention

We retain your personal information for as long as you use the app or until you request that we delete your data. If you would like your data to be deleted, please contact us at the email address provided below.

6. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal obligations. Any changes will be posted on this page, and we encourage you to review it periodically.

7. Contact Us

If you have any questions or concerns about this Privacy Policy or the way your information is handled, please contact us at:

Email: 8quadpublic@gmail.com